What a VA Can Do
Everything on your to-do list
that isn't your job.
Most founders think a VA just handles email. The reality is considerably more useful than that. Here is a breakdown of what a skilled VA can take off your plate from day one.
101+
Tasks a VA can handle
8
Core service areas covered
5 days
Average time to get started
£299
Introductory first month
Eight areas. Hundreds of tasks.
Your VA is matched to your specific needs — not assigned a generic job description. These are the areas we cover.
Admin & Operations
The daily grind that fills your time and empties your focus.
- Inbox management and email triage
- Diary and calendar management
- Travel booking and itinerary planning
- Document creation and formatting
- Data entry and database management
- Filing, organisation and process documentation
- Meeting prep and minutes
- Expense tracking and reporting
Customer Service
Your clients handled professionally, in your voice, without you involved.
- Inbound email and phone handling
- Customer query resolution
- Complaint management
- Order processing and tracking
- Live chat support
- After-sales follow-up
- Client onboarding coordination
- Feedback collection and reporting
Finance & Credit Control
Keep the cash flowing without chasing it yourself.
- Invoice creation and sending
- Credit control and payment chasing
- Expense reconciliation
- Basic bookkeeping
- Purchase order management
- Supplier invoice processing
- Financial reporting support
- Banking reconciliation
Research & Data
Decisions need information. Your VA finds it.
- Market and competitor research
- Prospect list building
- Data collection and analysis
- Product and supplier research
- Industry news monitoring
- Report compilation
- Survey creation and analysis
- LinkedIn research and prospecting
Content & Social Media
Stay visible without spending your day on it.
- Social media scheduling and posting
- Blog post drafting and editing
- Newsletter creation
- Graphic creation (Canva)
- Content calendar management
- Website content updates
- Email campaign support
- Proofreading and editing
Sales Support
More time selling, less time on everything around it.
- CRM data entry and management
- Lead list research and building
- Outreach email sequencing
- Proposal formatting and sending
- Follow-up scheduling
- Pipeline reporting
- Meeting booking and coordination
- Sales document preparation
Communication & Outreach
Relationships maintained without everything sitting on you.
- Partner and supplier communication
- Event and webinar coordination
- Newsletter management
- LinkedIn message management
- Networking follow-up
- Press and PR admin support
- Stakeholder update emails
- Referral programme management
Technical & Tools
The behind-the-scenes work that keeps things running.
- CRM setup and maintenance
- Project management tool management
- Basic website updates (WordPress, Squarespace)
- Zapier and automation setup
- File and cloud storage organisation
- Software onboarding support
- Tech troubleshooting and research
- Tool research and recommendations
Not sure if your tasks are on the list?
Book a free discovery call and walk us through your week. We will tell you honestly what a VA can take, what they cannot, and what the right level of support looks like for your business right now.